Conflict Resolution and Mediation

Acquire techniques to identify, address, and de-escalate conflicts. Delivered online (Zoom/Teams) over 3–5 days (3–5 hours/day), flexible and suitable for individuals or groups. Led by HR and legal experts who share best practices, scenarios, and role-play exercises. Receive a certificate, training notes, and can tailor the curriculum to specific issues. Discounts for teams. Gain confidence in mediation, improve communication, and maintain a positive working environment.

DURATION: 5 days

Reasons to choose

• ✅ Conflict identification and assessment
• ✅ Active listening and empathy skills
• ✅ Mediation frameworks and steps
• ✅ Techniques for difficult conversations
• ✅ Sustainable conflict prevention strategies
• ✅ Certificate of Training upon completion